Which of the following is the last step to be taken while outlining your claim message?

A) To present enough of the facts to permit a decision
B) To end positively-friendly but firm
C) To seek corrective action
D) To directly present the claim
E) To identify the situation and lead into the problem

Question

Maria Medina · Accepted Answer

Final Answer : B, Explanation :  Ending the claim message positively with a friendly but firm tone is the last step to take while outlining your claim message. This helps to maintain a good relationship with the recipient while conveying the seriousness of the issue.

Which of the following is the last step to be taken while outlining your claim message?

A) To present enough of the facts to permit a decision
B) To end positively-friendly but firm
C) To seek corrective action
D) To directly present the claim
E) To identify the situation and lead into the problem

Definitions

Learning Objectives

Learning Objectives

Related questions

Which of the following is the last step to be taken while outlining your claim message?A) To present enough of the facts to permit a decisionB) To end positively-friendly but firmC) To seek corrective actionD) To directly present the claimE) To identify the situation and lead into the problem

Definitions

Learning Objectives

Learning Objectives

Related questions

Which of the following is the last step to be taken while outlining your claim message?

A) To present enough of the facts to permit a decision
B) To end positively-friendly but firm
C) To seek corrective action
D) To directly present the claim
E) To identify the situation and lead into the problem