The best approach to stating the problem in an indirect claim request message is to:

A) build up to it in the second paragraph.
B) state it in the first paragraph.
C) state it at the end of the last paragraph after a long explanation.
D) state it in the last sentence of the message.
E) state it in the middle of the second paragraph.

Indirect Claim Request

A polite or subdued approach to making a demand or assertion, often used to avoid confrontation.

Problem Statement

A brief summary identifying an issue that needs resolution or a situation that requires enhancement, highlighting the difference between the existing situation and the hoped-for condition.

Second Paragraph

The portion of text that directly follows the first paragraph, often expanding on an introduction or moving into more specific detail.