________ consists of processes and technologies that supply customers with information about postsale activities, including installation, repair, replacement, and replenishment, and technical expertise pertaining to products.

A) Time management software
B) Customer service and support automation
C) Sales force automation
D) Warranty software
E) Marketing automation

Customer Service

Support and services provided to customers both before and after a purchase, aimed at ensuring their satisfaction.

Support Automation

The use of technology, such as artificial intelligence and machine learning, to automate customer support processes and improve efficiency.

Postsale Activities

Operations or services provided after the sale of a product, such as customer support or maintenance.