Asked by
SENZO MDAKA
on Oct 21, 2024
Verified
When Lilliana, a manager in a department store, tells someone to do something and refers to the fact that she is the boss and therefore the other person must do as asked, she is trying to use ___ power to influence the other person's behaviour.
A) personal
B) referent
C) legitimate
D) coercive
E) formal
Legitimate Power
The authority a person has by virtue of their position in an organization's hierarchy, enabling them to influence others.
Boss
A term used to describe a person who is in charge of a worker or organization.
Behaviour
The actions or reactions of an individual in response to external or internal stimuli, often observed in the context of society or an organizational setting.
- Attain insight into the ideas and differences between reward power, coercive power, legitimate power, referent power, and expert power.
Verified Answer
MA
Learning Objectives
- Attain insight into the ideas and differences between reward power, coercive power, legitimate power, referent power, and expert power.