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Sachin Jayasinghe
on Nov 20, 2024

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A tablet programmed with key customers' birthdates, wine preferences, and food allergies would be used by a restaurant as a _____ tool.

A) SKU
B) PDQ
C) IMF
D) CRM
E) GATT

CRM

Customer Relationship Management; a strategy and software that businesses use to manage interactions with customers, analyzing data to improve business relationships.

SKU

Stock Keeping Unit, a unique identifier for each distinct product and service that can be purchased.

GATT

General Agreement on Tariffs and Trade, a multilateral agreement regulating international trade, aimed at reducing tariffs and other trade barriers to promote economic cooperation and free trade.

  • Understand the tools and strategies used by companies to maintain customer relationships and loyalty.
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Saichaitanya BondadaNov 24, 2024
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