Which of the following occurs in a postcrisis review session?

A) developing additional stand-by crisis plans
B) determining the best crisis spokesperson
C) planning a CSR activity for positive PR
D) assessing the crisis plan's effectiveness

Postcrisis Review

The evaluation process conducted after a crisis to assess an organization's response, learn lessons, and improve future crisis management plans.

Crisis Plan

A predefined strategy or set of guidelines devised to help an organization respond effectively to an emergency or sudden adverse event.

Effectiveness

The degree to which objectives are achieved and the extent to which targeted problems are solved.