Asked by
Trang Tran-Collins
on Dec 17, 2024
Verified
When conveying negative organizational news, you should ________.
A) utilize the element of surprise to buy time to prepare a response
B) use face-to-face communication, not electronic communication
C) ideally use the direct approach
D) consider the unique needs of every group
Negative Organizational News
Information about setbacks, failures, or unfavorable conditions within an organization that can impact its stakeholders' perceptions and morale.
Unique Needs
The specific and individual requirements or preferences of a person or group that differ from the general population or norm.
- Familiarize oneself with the best practices for communicating negative outcomes in a business setting.
- Acquire knowledge about the effectiveness of diverse communication methods in disseminating sensitive information.
Verified Answer
HD
Learning Objectives
- Familiarize oneself with the best practices for communicating negative outcomes in a business setting.
- Acquire knowledge about the effectiveness of diverse communication methods in disseminating sensitive information.
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