Asked by
Aleksandra Pachebut
on Nov 09, 2024
Verified
What startup business of the 1960s used flatter organizational structure, improved customer service, and more flexibility to knock Sears out of its role of world's largest retailer?
A) K-Mart
B) Woolco
C) Wal-Mart
D) Target
Flatter Organizational Structure
An organizational design with fewer levels of hierarchy, encouraging better communication and faster decision-making between upper management and employees.
Customer Service
The assistance and support provided by a company to the people who buy or use its products or services.
Flexibility
The ability of an individual or organization to adapt to changes or unforeseen circumstances quickly and efficiently.
- Explain the concept of marketing with an emphasis on the importance of consumer needs and how the structure of an organization influences its business achievements.
Verified Answer
KH
Learning Objectives
- Explain the concept of marketing with an emphasis on the importance of consumer needs and how the structure of an organization influences its business achievements.