Asked by
Makaryous Kelini
on Oct 20, 2024
Verified
In a bad-news message, a buffer refers to an opening that identifies the subject of the message but does not indicate overtly that negative news is coming.
Bad-News Message
A communication method used to convey unfortunate or unfavorable information in a tactful and sensitive manner.
Buffer
A protective barrier or amount of leeway that allows for the absorption of shocks, errors, or unforeseen circumstances in various contexts.
Identifies
The action of recognizing and naming someone or something as being a particular person or thing.
- Acknowledge the importance of formulating a potent buffer to mitigate the consequences of negative news.
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Learning Objectives
- Acknowledge the importance of formulating a potent buffer to mitigate the consequences of negative news.