Asked by
Danah Mongan
on Dec 14, 2024Verified
A firm may have a goal to offer its customers the highest ________, as Medtronic does with its implantable medical devices that meet its customers' critical performance expectations.
A) innovation
B) quality
C) service
D) value
E) warranty
Implantable Medical Devices
Medical devices designed to be inserted into the human body, typically to replace missing biological structures, support damaged biological structures, or enhance existing biological structures.
Critical Performance
Essential measures of success or effectiveness in a task or job, often used to assess employees or processes for efficiency and goal achievement.
Quality
The degree of excellence or superiority that a product or service holds, often measured against standards or customer expectations.
- Comprehend the idea and importance of establishing objectives within a business environment, especially regarding quality, market share, consumer contentment, and staff well-being.
- Investigate the linkage among customer satisfaction, objectives for quality, and organizational outcomes.
Verified Answer
NN
Learning Objectives
- Comprehend the idea and importance of establishing objectives within a business environment, especially regarding quality, market share, consumer contentment, and staff well-being.
- Investigate the linkage among customer satisfaction, objectives for quality, and organizational outcomes.