Asked by
Jessica Garcia
on Nov 15, 2024
Verified
Which type of document is used to air grievances and convey displeasure with a company's product or service?
A) Complaint letter
B) Progress report
C) Sales proposal
D) Formal report
Complaint Letter
A letter that expresses dissatisfaction with a product or service.
Progress Report
A document that outlines the current status of a project, including what has been accomplished, plans for the future, and any issues encountered.
Formal Report
A detailed document that covers a specific topic or project, providing in-depth analysis, data, and recommendations.
- Recognize the importance and structure of different business documents.
- Recognize the importance of feedback in improving services or products.
Verified Answer
CM
Learning Objectives
- Recognize the importance and structure of different business documents.
- Recognize the importance of feedback in improving services or products.
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