Which of the following represents the best business writing?

A) We regret that we are unable to accept you as a credit customer at this time.
B) You will never be sorry that you opened a checking account with our bank.
C) We cannot accept the returned merchandise because it is not resalable.
D) You can return all resalable merchandise for a store credit.

Question

Aurora Jimenez · Accepted Answer

Final Answer : D, Explanation :  Option D is the best business writing because it is positive, customer-focused, and clearly states the action the customer can take, which is more effective in maintaining a good customer relationship.

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