Which of the following is true of total quality management?

A) It makes quality principles part of an organization's strategic objectives.
B) It is applied only to a few aspects of operations.
C) It applies exclusively to managers.
D) It applies to the inputs of a system.
E) It is a one-time improvement process.

Total Quality Management

A management approach focused on long-term success through customer satisfaction, involving all members of an organization in improving processes, products, services, and culture.

Strategic Objectives

Specific, measurable goals that an organization aims to achieve to realize its strategic vision and mission.

System Inputs

The necessary resources, data, or materials required by a system to produce outputs.