Asked by
Arturo Moraga
on Nov 19, 2024
Verified
Which of the following is TRUE about sending goodwill messages?
A) If you are already friendly with the reader, a personal tone is appropriate when sending congratulations.
B) A hand-written note of appreciation is inappropriate in today's electronic media environment.
C) Send congratulations for personal events only if you know the reader well.
D) In a letter of appreciation, do not specifically mention the person or persons you want to praise, as that can demoralize the others.
Goodwill Messages
Communications that express thanks, offer congratulations, or show appreciation to build or maintain positive relationships between individuals or organizations.
Personal Tone
The use of style in communication that feels individualized and tailored, often involving a more direct or intimate approach to connect with the audience.
Hand-Written Note
A personal message written by hand, often used for thank-yous, invitations, or reminders, offering a personal touch.
- Understand the principles behind composing messages of condolence and expressions of gratitude.
- Discern the foundational components within a range of professional communications like solicitation, benevolent messages, compassionate condolences, and media statements.
Verified Answer
LA
Learning Objectives
- Understand the principles behind composing messages of condolence and expressions of gratitude.
- Discern the foundational components within a range of professional communications like solicitation, benevolent messages, compassionate condolences, and media statements.