Which of the following is true about good-news and neutral messages?

A) These messages should use the indirect approach.
B) These messages should use the we-viewpoint instead of the you-viewpoint.
C) These messages can open with a brief orienting phrase or clause.
D) These messages avoid the linear order of organizing information.
E) These messages are best received when written in a roundabout manner.

Neutral Messages

Communications that are unbiased, neither favoring one side nor the other, and often conveying information without emotional content.

We-viewpoint

A perspective in business communication that emphasizes collective goals and achievements, focusing on the word "we" to promote unity.

Linear Order

A principle of arrangement where elements are organized sequentially, often according to a specific criterion such as time or magnitude.