Asked by
Tracey Maddix
on Nov 20, 2024
Verified
Which of the following is one of the five goals of communicating negative information?
A) Offer the opportunity to discuss the issue further
B) Reduce the need for future correspondence on the matter,if appropriate
C) Offer alternatives to the bad news
D) Let the audience assume the bad news
E) End all opportunities for communication with the audience
Communicating Negative Information
The process of conveying unfavorable, adverse, or disappointing news or feedback in a manner that is clear, empathetic, and constructive.
Future Correspondence
Communication that is planned or expected to take place in the future, often involving letters, emails, or other forms of messaging.
- Master the intentions behind negative communication and leverage this comprehension to construct impactful communications.
Verified Answer
CA
Learning Objectives
- Master the intentions behind negative communication and leverage this comprehension to construct impactful communications.
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