Asked by

Jerry Saintfleur
on Oct 23, 2024

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Which of the following are customer costs at the customer level?
i. Regular sales calls
ii. Customer inquiries
iii. Acceptance of sales order
iv. Provision of samples to customers

A) i, ii and iii
B) i, iii and iv
C) i, ii and iv
D) All of the given answers

Customer Costs

Expenses that a customer incurs as a result of doing business with a company, including purchase price, maintenance, and operational costs.

Sales Calls

Personal visits or telephone calls made by sales representatives to potential customers for the purpose of selling products or services.

Customer Inquiries

Any form of communication from customers seeking information about products, services, or the company.

  • Identify the components of customer costs and how they affect profitability.
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EK
Elijah KliphuisOct 26, 2024
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