What is a step a downsized company can take to counter negative employee emotions?

A) Demonstrate that the employees that were downsized deserved it.
B) Build confidence in the company's plans for a stronger future.
C) Show the organization's commitment to its management.
D) Encourage employees to work harder, increasing their value and thus keeping them with the company longer.
E) Pursue a commitment to the customers over a commitment to the community.

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Harsh Mittal · Accepted Answer

Final Answer : B, Explanation :  Building confidence in the future plans of the company is a positive step towards countering negative employee emotions. This can help employees see that the downsizing was necessary for the long-term health of the company and that their jobs are secure. It can also help to boost morale and motivation. The other options, such as demonstrating that downsized employees deserved it or encouraging employees to work harder, may only serve to further alienate employees and increase negative emotions. Pursuing a commitment to customers over the community may also come across as callous and insensitive. Showing commitment to management alone may not be enough to address the concerns and emotions of downsized employees.

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