Asked by
cynthia gitumbi
on Nov 28, 2024
Verified
Trina must respond to a customer inquiry. Her response should not only answer the customer's questions but also promote her business and its products and services.
Customer Inquiry
Any question or request for information from a customer regarding a company's products or services.
Promote Business
Promoting a business involves using various strategies and communication methods to increase awareness, attract new customers, and enhance its reputation.
- Learn the strategies for writing effective business messages, including the application of direct and indirect strategies based on the situation.
- Realize the importance of reader benefits in business writing to engage and persuade the audience.
Verified Answer
RA
Learning Objectives
- Learn the strategies for writing effective business messages, including the application of direct and indirect strategies based on the situation.
- Realize the importance of reader benefits in business writing to engage and persuade the audience.
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