Asked by
Lysandra Kenion
on Nov 24, 2024
Verified
To receive ISO 9000 certification, companies must __________ and __________.
A) apply for membership in the International Society for Operations (ISO) ; receive approval from the ISO membership committee
B) undergo extensive managerial training; be approved by the Management Development Institute
C) receive governmental approval to apply for the certification exam; have at least 90% of the employees pass the certification exam
D) increase sales for three years in a row; decrease customer complaints in each year
E) refine and upgrade quality in all operations; undergo a rigorous assessment by outside auditors
ISO 9000 Certification
A family of standards for quality management systems that is designed to help organizations ensure they meet the needs of customers and other stakeholders.
Rigorous Assessment
A thorough and detailed evaluation process to accurately measure or analyze a particular aspect, condition, or set of data.
Quality Upgrade
A quality upgrade involves improving the standard and performance of a product, service, or process, striving for higher efficiency, reliability, and customer satisfaction.
- Recognize the significance of international standards like ISO 9000 in enhancing quality across operations.
Verified Answer
SD
Learning Objectives
- Recognize the significance of international standards like ISO 9000 in enhancing quality across operations.