Asked by
Francisco Azevedo
on Nov 19, 2024
Verified
The most damaging "no" is usually the one you don't explain.
Explaining a "No"
The process of providing reasons or justifications for rejecting a request or proposal.
Damaging "No"
A refusal or rejection that may cause harm, negative consequences, or impair relationships.
- Determine effective methods for preserving an organization's public image throughout crises.
- Comprehend the importance of providing apologies and explanations in the context of business communications.
Verified Answer
EH
Learning Objectives
- Determine effective methods for preserving an organization's public image throughout crises.
- Comprehend the importance of providing apologies and explanations in the context of business communications.