The major determinants of the quality of your relationships with clients are

A) the kind of person you are and your attitudes.
B) your knowledge and counseling skills.
C) your body language and facial expressions.
D) your credentials.

Counseling Skills

A set of verbal and non-verbal techniques that facilitate the counseling process, including active listening, empathy, and questioning.

Body Language

Non-verbal communication through physical behaviors such as gestures, postures, and facial expressions, which can convey feelings and attitudes.