The difference between performance effectiveness and performance efficiency is that the

A) former is an output measure of goal accomplishment and the latter is an input measure of the resource costs associated with goal accomplishment.
B) former focuses on resource utilization and the latter focuses on the quantity and quality of work performance.
C) former emphasizes machine efficiency, while the latter emphasizes human capital.
D) former emphasizes the performance of the team as a whole and the latter emphasizes the performance of the individual employees.
E) former leads to a decrease in customer satisfaction, while the latter reduces productivity.

Question

Kyle Mhay Mananay · Accepted Answer

Final Answer : A, Explanation :  Performance effectiveness refers to the extent to which goals are achieved, whereas performance efficiency refers to the input measures of the resource costs associated with goal accomplishment. Therefore, A is the correct choice. B, C, D, and E are all incorrect because they do not accurately describe the differences between performance effectiveness and efficiency.

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