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Rusol Abd Alzahra
on Dec 17, 2024

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The balanced scorecard framework rejects the notion that improving process-oriented measures automatically leads to financial success.

Balanced Scorecard

A strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor performance against strategic goals.

Process-Oriented Measures

Metrics used to evaluate the effectiveness and efficiency of a process within an organization.

  • Acknowledge the targets of a balanced scorecard and its function as a tool in managing strategy.
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Eduardo SifuentesDec 24, 2024
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