Sam manages a fast-food restaurant.He is frustrated because employees often call in sick at the last minute before the start of their shift.Given that Sam recognizes this problem, which of the following is the next immediate step that he should take to solve this problem?

A) Sam should rethink and redefine the problem and its solution over time.
B) Sam should implement the solution that has been identified.
C) Sam should evaluate solutions offered by his employees.
D) Sam should define the problem and develop strategies to solve it.

Question

Charlie Fisher · Accepted Answer

Final Answer : D, Explanation :  The first step in solving a problem is clearly defining it. Sam needs to identify the root cause of employees calling in sick and develop strategies to address it. Without a clear understanding of the problem, implementing or evaluating solutions will not be effective. Once the problem is defined and strategies are in place, Sam can proceed with implementing and evaluating solutions over time.

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