Refer to Case 13.1.Andy's boss is demonstrating ____ behavior.

A) ​assertive
B) nonassertive​
C) aggressive​
D) noncompliance​

Assertive Behavior

The expression of one's thoughts, feelings, and beliefs in a direct, honest, and respectful way.

Nonassertive

A communication and behavior style characterized by a lack of confidence and a tendency to yield to others' preferences or demands.

Aggressive

Behavior characterized by assertiveness and dominance, often with a readiness to confront or engage in conflict.