Asked by
Chris Kenney
on Nov 29, 2024
Verified
Managers should work to stimulate functional conflict when they suspect their group is suffering from groupthink.
Functional Conflict
Disagreements that contribute positively to organizational outcomes by enhancing work processes or performance.
Groupthink
A psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.
- Recognize the importance and application of functional and dysfunctional conflict in organizational settings.
- Analyze the influence of groupthink on conflict and strategies to mitigate its effects.
Verified Answer
SS
Learning Objectives
- Recognize the importance and application of functional and dysfunctional conflict in organizational settings.
- Analyze the influence of groupthink on conflict and strategies to mitigate its effects.