Asked by
Eleni Kouremenos
on Oct 20, 2024Verified
If you are seeking only one piece of information in a routine inquiry message you should:
A) begin with the specific question.
B) open the message with an expression of thanks.
C) use the we-viewpoint.
D) avoid using the active voice.
E) use cliches that sound positive to build goodwill.
Routine Inquiry
A request for information that is part of standard or everyday communication.
Active Voice
A sentence construction where the subject performs the action stated by the verb, resulting in a direct and clear expression.
We-viewpoint
A perspective that emphasizes collective effort and unity, often used to foster team spirit or organizational identity.
- Comprehend the significance and methods involved in creating succinct, straightforward correspondence for regular queries within the realm of business communication.
- Grasp the difference between direct and indirect approaches in claims and routine inquiries.
Verified Answer
SL
Learning Objectives
- Comprehend the significance and methods involved in creating succinct, straightforward correspondence for regular queries within the realm of business communication.
- Grasp the difference between direct and indirect approaches in claims and routine inquiries.
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