All of the following costs are likely to decrease as a result of better quality except

A) customer dissatisfaction costs.
B) inspection costs.
C) scrap costs.
D) warranty and service costs.
E) maintenance costs.

Customer Dissatisfaction

Refers to the state when customers' expectations are not met by the products or services provided, leading to a possible decline in loyalty and business.

Warranty

A guarantee provided by a manufacturer or vendor regarding the condition of its product and a promise to repair or replace it within a specified time frame if it's found to be defective.

Maintenance Costs

The expenses involved in keeping equipment, facilities, or assets in working condition, including repairs and preventive measures.